Shipping Policy – Clause Collective

Effective Date: [Insert Date]

At Clause Collective, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy for details regarding order processing, shipping, and delivery.

1. Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak seasons, sales, or promotional periods, processing times may be extended.

2. Shipping Coverage

• We currently ship across India.
• International shipping may be available for selected locations. Customers are encouraged to contact us before placing an international order.

3. Delivery Time

Estimated delivery times are:

• Kerala: 2–5 business days
• Other locations in India: 3–10 business days
• International orders: Delivery times vary depending on destination and customs processing

Please note that these are estimated timelines and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Free shipping promotions may be offered from time to time and will be subject to specific terms and conditions.

5. Order Tracking

Once your order has been shipped, tracking information will be provided through email, WhatsApp, or another available communication method, where applicable.

6. Delayed or Lost Shipments

While we work with reliable shipping partners, Clause Collective is not responsible for delays caused by:

• Courier service disruptions
• Natural disasters or severe weather conditions
• Customs clearance procedures
• Incorrect shipping information provided by the customer

If you experience significant delays, please contact us and we will assist in coordinating with the courier service.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Clause Collective is not responsible for delivery issues resulting from incorrect or incomplete addresses provided during checkout.

Additional shipping charges may apply for re-delivery or address correction requests.

8. Damaged Packages

If your package arrives damaged:

• Take clear photos of the package and product.
• Contact us within 48 hours of delivery.
• We will review the issue and provide an appropriate resolution.

9. Contact Us

For shipping-related questions or support, please contact:

Clause Collective
Email: clausecollective@gmail.com
WhatsApp: +91 9745387510
Instagram: @CLAUSE_COLLECTIVE